Northeastern Crab Company is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
We may collect the following types of information:
Contact details
such as name, phone number, and email address
Order details
and preferences
Communication history
(e.g., texts, call logs, or emails)
We use your information to:
Process and deliver orders
Communicate via call or text for customer service, updates, and promotions
Improve our products and services
If you opt in to receive messages, you may receive texts regarding your order, delivery updates, or promotional offers. Message frequency varies. You can opt out at any time by replying "STOP."
We do not sell, rent, or share your personal information with third parties except:
As necessary to provide services (e.g., delivery partners)
To comply with legal obligations
With your explicit consent
We take appropriate security measures to protect your personal information from unauthorized access or disclosure.
You may request to access, correct, or delete your personal data by contacting us at [insert contact email or phone number].
We may update this policy periodically. Updates will be posted on our website with the effective date.